1. Booking and Confirmation

• All bookings are subject to availability and confirmation by Raghu Holidays And Resort OPC PVT LTD.

• A booking is considered confirmed only after receipt of the full payment or as per the payment schedule agreed upon.

• The customer must ensure that all booking details provided are accurate and up to date.

• Bookings can be made via our website, official partners, or authorized agents.

2. Payment Terms

• Full or partial payment must be made as per the invoice terms.

• We accept various payment methods including credit/debit cards, net banking, and UPI.

• Any additional charges such as bank fees or international transaction charges must be borne by the customer.

3. Pricing and Taxes

• Prices mentioned are subject to change without prior notice.

• Prices are inclusive of applicable GST or other taxes unless mentioned otherwise.

• Any increase in taxes or service charges levied by the government or third-party vendors will be payable by the customer.

4. Cancellation and Refund

• Cancellations must be requested in writing and are subject to our Refund Policy.

• No refunds are provided for no-shows or unused services.

• Third-party bookings (flights, hotels, attractions) may have separate cancellation rules.

5. Amendments and Rescheduling

• Changes to booking dates or services may be accommodated subject to availability.

• Additional charges may apply for amendments depending on the nature of the change.

6. Travel Documents and Responsibilities

• It is the responsibility of the customer to carry valid documents such as passports, visas, identity proofs, and travel insurance.

• We are not liable for any delays or issues arising from missing documents or denied boarding by airlines or authorities.

7. Force Majeure

We shall not be held liable for failure or delay in performance of our obligations due to circumstances beyond our control, including but not limited to:

• Natural disasters

• Political unrest

• Pandemics or health emergencies

• Acts of God

• Government restrictions

8. Customer Conduct

• Guests must behave responsibly and respectfully during travel and at our resorts.

• Any damage to property or misconduct may result in penalties or removal from the premises/services.

9. Liability and Disclaimer

• While we strive for excellence, Raghu Holidays And Resort OPC PVT LTD will not be liable for any indirect, incidental, or consequential losses.

• We do not guarantee uninterrupted or error-free services due to third-party dependencies.

• All services are provided on an “as-is” basis.

10. Intellectual Property

All content on our website, including images, text, logos, and branding, is the property of Raghu Holidays And Resort OPC PVT LTD and may not be reused or reproduced without prior written consent.

11. Dispute Resolution

• Any disputes shall be governed by the laws of India.

• Jurisdiction for any legal proceedings will lie with the courts in [Insert City, State].