Privacy Policy

Privacy Policy

Overview

Privacy Policy

Welcome to Raghu Holidays And Resort OPC Pvt. Ltd. (“we,” “our,” or “us”). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

 

By accessing or using our website, you agree to the terms of this Privacy Policy.

 


1. Information We Collect

We may collect and process the following types of personal information:

  • Personal Identifiable Information (PII): Name, email address, phone number, address, etc.

  • Booking Information: Travel preferences, itinerary details, accommodation choices, etc.

  • Payment Details: Limited card/payment details through secure third-party gateways.

  • Technical Data: IP address, browser type, device information, operating system, etc.

  • Cookies and Usage Data: Preferences and usage patterns via cookies and analytics tools.


2. How We Use Your Information

We use the collected data to:

  • Process bookings, reservations, and payments

  • Respond to inquiries and provide customer support

  • Personalize your user experience

  • Improve website performance and marketing efforts

  • Send promotional emails and offers (with opt-out option)

  • Comply with legal obligations


3. Sharing Your Information

We may share your information with:

  • Third-party vendors for payment processing, SMS/email delivery, and CRM systems

  • Travel partners such as hotels, airlines, and tour operators for fulfilling bookings

  • Legal or regulatory authorities when required to comply with laws or prevent fraud

We do not sell or rent your personal data to third parties for their marketing purposes.


4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Track website usage and performance

  • Remember your preferences

  • Offer targeted advertisements (Google Ads, Facebook Pixel, etc.)

You may modify your browser settings to disable cookies, but some site features may not function properly.


5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.


6. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access the data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • File a complaint with a data protection authority

To exercise any of the above rights, please email us at [Insert Official Email].


7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect data from children without parental consent.


8. External Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies independently.


9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised "Effective Date." Continued use of our website signifies acceptance of the updated policy.

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